Bertolini Incorporated Introduces Customer Centric Delivery Program

Chino, CA (PRWEB) June 05, 2015

Bertolini Incorporated introduced a fourth company truck with a blanket-lined 53 ft. trailer. In celebration of their commitment to 100% customer satisfaction, the truck’s visually designed trailer graphics clearly state “We Stand Behind Every Chair We Build” and utilize the real-life photographs of their very own dedicated employees that work in the Lawrenceburg, Tennessee manufacturing facility.

Bertolini's "We Stand Behind Every Chair We Build" Delivery Program
Bertolini’s “We Stand Behind Every Chair We Build” Delivery Program

Bertolini’s customer centric delivery program offers customers the advantage of not having to worry about off-loading chairs from the trailer as normally would be required with those shipped via common carriers. Additionally this customer centric delivery program supports Bertolini’s sustainability program; customers don’t have to worry about filling their dumpster with cardboard as the driver can remove protective corrugated packaging for return to the factory to be reused on future shipments.

The initial trailer will be used mainly for planned route deliveries every other week to the large customer base in the states of Georgia, Florida and Texas. Instead of a standard delivery process used by common carriers, Bertolini’s special delivery program offers their customers the advantage of allowing the driver to walk the packaged chair stacks down the trailer ramp right to their door.

In addition to this new semi trailer, Bertolini, Inc. already has two straight/box trucks in use for deliveries within 250 miles of the plant in Lawrenceburg. “Bertolini plans to continue expanding its customer centric delivery program and offer it to more customers in the future with additional blanket-lined 53 ft. trailers and delivery routes that will allow shipments to more states,” says Gary Daniels, Plant Manager in Lawrenceburg, TN.

Released by PR Web. You can see the original press release here.

About Chuck Horn

Chuck Horn, President of Bertolini Inc. Chuck Horn began working with Bertolini Inc. as a manufacturing consultant in 1997. In May of 1999 Chuck accepted a full time position with Bertolini as the Vice President of Operations. Chuck draws his 25 years of manufacturing experience from working with both large and small companies. The wealth of his experience includes working with companies reporting phenomenal growth, establishing potential markets for immediate and successful growth and profitability, helping companies realize expanding sales potential, successfully facilitating ISO 9001 certification for manufacturers, and providing ongoing leadership that empowers corporate and individual growth. In 2002 Chuck completed his MBA at CCU Anaheim, CA and October, 2012 accepted the position of President at Bertolini Inc. According to Chuck, "Steering the ship is all about the growth of people. I accepted this challenging position because the most important characteristics of any organization were already in place at Bertolini Inc., and they are dedicated employees, product quality and customer service. We will continue to leverage these characteristics while developing new innovative products designed to meet the needs of our changing markets. I am excited about the future for Bertolini Inc. and would like to thank the employees and key suppliers for their support and commitment to making Bertolini Inc. a great company."

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